navy federal: what we know and why it matters

The Algorithmic Echo Chamber: Why "People Also Ask" is a Data VoidThe "People Also Ask" (PAA) feature—that ever-present box of questions and ans...

navy federal: what we know and why it matters

The Algorithm Giveth, and the Algorithm Taketh AwaySo, you're telling me algorithms are making life-altering decisions now? Great. Just freakin'...

The Navy Federal Outage: Deconstructing the 'System Maintenance' Narrative

The Calculated Benevolence EngineOn the surface, Navy Federal Credit Union is executing a flawless strategy. In a financial landscape littered w...